<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>ComputerWiz.Com</title>
	<atom:link href="http://www.computerwiz.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.computerwiz.com</link>
	<description>Just another WordPress weblog</description>
	<lastBuildDate>Thu, 26 Nov 2009 15:31:57 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.1</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>How To Fix Wordpress Error “Unable to create directory” and/or &#8220;Is its parent directory writable by the server?&#8221;.</title>
		<link>http://www.computerwiz.com/technical-articles/how-to-fix-wordpress-error-%e2%80%9cunable-to-create-directory%e2%80%9d-andor-is-its-parent-directory-writable-by-the-server/</link>
		<comments>http://www.computerwiz.com/technical-articles/how-to-fix-wordpress-error-%e2%80%9cunable-to-create-directory%e2%80%9d-andor-is-its-parent-directory-writable-by-the-server/#comments</comments>
		<pubDate>Thu, 26 Nov 2009 15:31:57 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[Technical Articles]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=149</guid>
		<description><![CDATA[How To Fix Wordpress Error “Unable to create directory” and/or &#8220;Is its parent directory writable by the server?&#8221;.

So I moved a Wordpress blog from a Windows IIS install over to an Apple OS X 10.6 Apache install and ran into a couple of errors when trying to upload images via the Wordpress media manager.  First [...]]]></description>
			<content:encoded><![CDATA[<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">How To Fix Wordpress Error “Unable to create directory” and/or &#8220;Is its parent directory writable by the server?&#8221;.</p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233; min-height: 15.0px;">
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">So I moved a Wordpress blog from a Windows IIS install over to an Apple OS X 10.6 Apache install and ran into a couple of errors when trying to upload images via the Wordpress media manager.  First error was the “Unable to create directory” message and it basically came down to the setting under Miscellaneous config screen had migrated the Windows IIS C:\… path setting.  So by changing that to “wp-content/uploads” resolved the first error message.<span id="more-149"></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233; min-height: 15.0px;">
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">Second set of error messages were the &#8220;Is its parent directory writable by the server?&#8221; and &#8220;The uploaded file could not be moved to error&#8221;.  These were resolved via SSH to the Apple OS X Server and doing a chmod 755 on /library/webserver/documents/{your site name}/wp-content.  After that do a chmod -R 777 on the uploads directory within the wp-content folder.</p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233; min-height: 15.0px;">
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">This resolved my issues and allow me to once again upload images via the Wordpress media manager.  Below are the step-by-step instructions I followed.</p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233; min-height: 15.0px;">
<ol style="list-style-type: decimal;">
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">Log into WordPress.</li>
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">Go to your Settings and then Miscellaneous config screen.</li>
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">Examine the directory parameter for uploads. It should be “wp-content/uploads”.</li>
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">Remove the leading and trailing slash &#8220;/&#8221; if they are there.</li>
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">make your wp-content folder 755</li>
<li style="margin: 0.0px 0.0px 0.0px 0.0px; line-height: 19.0px; font: 12.0px 'Lucida Grande'; color: #333233;">inside wp-content create a new folder called &#8220;uploads&#8221;, make it 777</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/technical-articles/how-to-fix-wordpress-error-%e2%80%9cunable-to-create-directory%e2%80%9d-andor-is-its-parent-directory-writable-by-the-server/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Amazon Limits Call of Duty Modern Warfare 2 Purchases to 3 Copies.</title>
		<link>http://www.computerwiz.com/gaming-news/amazon-limits-call-of-duty-modern-warfare-2-purchases-to-3-copies/</link>
		<comments>http://www.computerwiz.com/gaming-news/amazon-limits-call-of-duty-modern-warfare-2-purchases-to-3-copies/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 15:42:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Gaming News]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=144</guid>
		<description><![CDATA[So much to my surprise when I went to purchase an additional copy of COD Modern Warfare 2 from Amazon.com that it automatically set my quantity to zero as they only allow you to purchase three copies.  This wasn&#8217;t all at the same time either, I had purchase three copies on three different occasions and [...]]]></description>
			<content:encoded><![CDATA[<p>So much to my surprise when I went to purchase an additional copy of COD Modern Warfare 2 from Amazon.com that it automatically set my quantity to zero as they only allow you to purchase three copies.  This wasn&#8217;t all at the same time either, I had purchase three copies on three different occasions and on the fourth is when I received the following screen message.</p>
<p><img class="alignnone size-full wp-image-145" title="Amazon.Com Screenshot" src="http://www.computerwiz.com/wp-content/uploads/2009/11/Screen-shot-2009-11-25-at-10.38.27-AM.png" alt="Amazon.Com Screenshot" width="649" height="135" /></p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/gaming-news/amazon-limits-call-of-duty-modern-warfare-2-purchases-to-3-copies/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>HandBrake 0.9.4: Released!</title>
		<link>http://www.computerwiz.com/software/handbrake-0-9-4-released/</link>
		<comments>http://www.computerwiz.com/software/handbrake-0-9-4-released/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 14:29:44 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[Apple Computer News]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=135</guid>
		<description><![CDATA[HandBrake has a new, much improved compilation system, which allows easy 64-bit and parallel builds, as well as providing easy extendability for future improvements to the application. 64-bit builds tend to perform approximately 10% better than their 32-bit brethren. There is no Snow Leopard magic here: the performance gains can also be realized on Intel [...]]]></description>
			<content:encoded><![CDATA[<p><img src="file:///Users/Jim/Library/Caches/TemporaryItems/moz-screenshot.png" alt="" /><img src="file:///Users/Jim/Library/Caches/TemporaryItems/moz-screenshot-1.png" alt="" /><img class="size-full wp-image-139 alignleft" style="border: 0pt none; margin: 5px;" title="Handbrake" src="http://www.computerwiz.com/wp-content/uploads/2009/11/handbrake-logo.png" alt="Handbrake" width="140" height="138" />HandBrake has a new, much improved compilation system, which allows easy 64-bit and parallel builds, as well as providing easy extendability for future improvements to the application. 64-bit builds tend to perform approximately 10% better than their 32-bit brethren. There is no Snow Leopard magic here: the performance gains can also be realized on Intel Macs running 10.5, as well as Linux systems.<span id="more-135"></span></p>
<p><strong>x264</strong></p>
<p>A large portion of these speed, size, and quality improvements come  to us for free, from the x264 project. The past year, like every year,  has seen some massive improvements for that video encoding engine. As  always, it has been further hand-optimized for better performance. But  it has also gained new features like <a href="http://x264dev.multimedia.cx/?p=98">macroblock tree rate control</a> and <a href="http://git.videolan.org/?p=x264.git;a=commit;h=87de2346225721e8ca68a1b59bc87133fc598a42">weighted  P-Frame prediction</a>. The end result? Better picture quality, at a  smaller size, faster.</p>
<p>So, if x264 alone gives us smaller, better, faster encodes&#8230;what  have HandBrake&#8217;s developers been doing over the past year?</p>
<p>Oh, all sorts of things <img src='http://www.computerwiz.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p><strong>Soft subtitles</strong></p>
<p>HandBrake can now include subtitle tracks that can be turned on and  off, instead of rendering them onto the video track permanently (which  also reduces video compression). This means you can include Closed  Captioning data from DVDs and TV broadcasts, or find SRT text subtitle  files on the &#8216;net and include them. When using the Matroska container,  you can also store the graphical subtitle images (VobSubs) from a DVD as  a separate track. An added benefit is that multiple subtitle tracks can  be included in the same output video.</p>
<p><strong>Live preview</strong></p>
<p>Ever wished you could test HandBrake settings before spending hours  on a full encode? Now, you can.</p>
<p>The picture settings and preview sheet has been broken out into a  filters and picture settings inspector, and a preview window. The  preview window can show you still frames from your source, like always.  But it also lets you start to encode a short clip from the current  preview with the currently selected settings, and view the results right  there inside of HandBrake.</p>
<p><strong>Better input support, for DVD and non-DVD sources alike</strong></p>
<p>HandBrake now uses a better DVD reading library called libdvdnav.  This means it can now read some DVDs it had trouble with before, and it  can also select different angles on a DVD. As well, some bugs in  underlying libraries have been patched.</p>
<p>For non-DVD sources, HandBrake now offers improved transport stream  support, especially for high definition sources. A number of decoding  bugs have been resolved as well, so Windows users will no longer need  fear AAC audio, nor Mac users fear VC-1 video.</p>
<p><strong>Constant quality encoding</strong></p>
<p>No more looking for the perfect bitrate for a source&#8211;HandBrake is  migrating to quality-based encoding. This means that instead of telling  encoders to use a specific size and vary quality to meet it, we tell the  encoder to vary size to meet a given quality level. Overall quality  improves, since bits are spent only when they are needed, and are saved  when they are not. While this means output size is somewhat  unpredictable, the results in picture quality speak for themselves.</p>
<p>As part of this change, the quality slider has been made more  prominent, and now works off the quality values used by the video  encoders, instead of a confusing, custom, percentage scale.</p>
<p>Another result is that 2-pass encoding is not needed. A single pass  at a constant quality provides just as much compression efficiency as  two passes at an average bitrate.</p>
<p><strong>Presets</strong></p>
<p>There are no more presets for the PSP, PS3, or Xbox 360. Quite  frankly, they didn&#8217;t work well. None of the development team members own  the devices, so testing was minimal and support was nonexistent.  Keeping up with the firmware vagaries and ambiguous specifications of  these devices was not fun&#8211;we get enough of that from Apple&#8217;s kit, and  those we all have around to test on. The new &#8220;Normal&#8221; preset should work  perfectly fine on any device that supports standard Main Profile H.264  with AAC-LC audio in an MP4 file, which the PS3 and 360 ostensibly do.</p>
<p>There are no more Film, Animation, or Television presets. Instead of a  confusing series of content-targeted presets, there is now a single,  constant quality, High Profile preset with automated filtering and all  the H.264 bells and whistles. This preset should work on the PS3 and 360  too, although we make no promises.</p>
<p>It is now possible to import individual presets in all the graphical  interfaces, and to export them as well, in the Mac and Linux GUIs.</p>
<p><strong>Focus on what we do best</strong></p>
<p>As we&#8217;ve had on our roadmap for quite awhile now, one of our goals  for version 0.9.4 was to refocus on HandBrake&#8217;s key strengths and to  remove dead weight. As part of this process, several containers and a  codec have been removed from HandBrake.</p>
<p><strong>AVI</strong>: AVI is a rough beast. It is obsolete. It does not support  modern container features like chapters, muxed-in subtitles, variable  framerate video, or out of order frame display. Furthermore, HandBrake&#8217;s  AVI muxer is vanilla AVI 1.0 that doesn&#8217;t even support large files. The  code has not been actively maintained since 2005. Keeping it in the  library while implementing new features means a very convoluted data  pipeline, full of conditionals that make the code more difficult to read  and maintain, and make output harder to predict. As such, it is now  gone. It is not coming back, and good riddance.</p>
<p><strong>OGG/OGM</strong>: HandBrake&#8217;s OGM muxer is just as out of date. It  hasn&#8217;t been actively maintained in years either, and it too lacks  support for HandBrake&#8217;s best features. It requires conditionals to work  around missing functionality too&#8230;only this one gets tested so  infrequently the conditionals were never even put in the code, so it  just fails when you try to do anything advanced. This one is not coming  back either. And yes, we&#8217;re aware of HTML 5. For patent-free muxing,  HandBrake still has Matroska, which is a much better container anyway.</p>
<p><strong>XviD</strong>: HandBrake, these days, is almost entirely about H.264  video, aka MPEG-4 Part 10. This makes it rather&#8230;superfluous to include  two different encoders for an older codec, MPEG-4 Part 2. When choosing  between FFmpeg&#8217;s and XviD&#8217;s, it came down to a matter of necessity. We  need to include libavcodec (FFmpeg) for a bunch of other parts of its  API, like decoding. Meanwhile, XviD&#8217;s build system causes grief (it&#8217;s  the most common support query we get about compiling, after x264&#8217;s  requirement of yasm). Since we mainly use MPEG-4 Part 2 for  testing/debugging, and recommend only H.264 for high quality encodes,  Xvid&#8217;s undisputed quality edge over FFmpeg&#8217;s encoder is inconsequential,  while FFmpeg&#8217;s speed edge over XviD is important to us.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/software/handbrake-0-9-4-released/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Employee Attendance Tracking</title>
		<link>http://www.computerwiz.com/software/employee-attendance-tracking/</link>
		<comments>http://www.computerwiz.com/software/employee-attendance-tracking/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 00:23:40 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=1</guid>
		<description><![CDATA[So why is it always such a pain in the @!# to keep track of Employee  Attendance?  Something that seems like it should be so easy becomes a  royal pain and a huge time waster.  I feel its also an area ripe for  abuse, as some employees seem to figure [...]]]></description>
			<content:encoded><![CDATA[<p>So why is it always such a pain in the @!# to keep track of Employee  Attendance?  Something that seems like it should be so easy becomes a  royal pain and a huge time waster.  I feel its also an area ripe for  abuse, as some employees seem to figure out the game of how to take time  off without it getting recorded for one reason or another.  Whether its  the way they submit the request for time off or who they submit the  request to, that it just does not get deducted from the bank of accrued  time off.<span id="more-1"></span></p>
<p>Well we finally got tired of not being able to find any  decent Employee Attendance Software out there that would solve  attendance tracking of employees simply and effectively.  Attendance  tracking should not have to be complicated and that was the premise  behind our design.  Attendance Software should be a time saver not a  time waster for both the Human Resource Professional and the Employee.</p>
<p><a href="http://www.dsolutionsgroup.com/blog/images/employee-attendance.png" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 497px; height: 439px;" src="http://www.dsolutionsgroup.com/blog/images/employee-attendance.png" border="0" alt="" /></a><br />
InterConnect<span style="font-family: courier new; font-size: xx-small;">TM</span> Time Tracker makes it simple for an Employee to see  what time they have accrued, pending time off requests, approved or  denied requests and a complete history of any activity regarding their  banks of time.  InterConnect<span style="font-family: courier new; font-size: xx-small;">TM</span> Time Tracker also replaces other employee attendance software so that  the Human Resource Profressional can easily answer questions that  Employees may have regarding their Vacation, Personal, Paid Time Off  (PTO), Sick or any other time off type.  This allows the HR Professional  to get back to more important issues and not the tedious task of  tracking and acrruing time off.</p>
<p>So if Attendance Tracking for  your Employees is what you need and you have looked at the other  employee attendance software out there and you are still not satisfied,  then contact <a href="http://www.dsolutionsgroup.com/">Dynamic Solutions  Group</a> so that we can give you a tour of InterConnect<span style="font-family: courier new; font-size: xx-small;">TM</span> Time Tracker so you can see why we  fell that our solution is the best time and attendance software!</p>
<p><a href="http://www.dsolutionsgroup.com/">Dynamic Solutions Group</a> can  help your business through it&#8217;s Technology challenges, please contact <a href="http://www.dsolutionsgroup.com/">Dynamic Solutions Group</a> today at <a href="http://www.dsolutionsgroup.com/contact-computer-support-clearwater.php">800.979.4374</a>.  Offices in <a href="http://www.dsolutionsgroup.com/contact-computer-support-clearwater.php">Tampa,  Clearwater and Chicago</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/software/employee-attendance-tracking/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why all the fuss about backup?</title>
		<link>http://www.computerwiz.com/it-issues/why-all-the-fuss-about-backup/</link>
		<comments>http://www.computerwiz.com/it-issues/why-all-the-fuss-about-backup/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 01:16:24 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[IT Issues]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=8</guid>
		<description><![CDATA[Chances are you have a lot of important stuff on your  computer like financial documents, email, digital photos, music and  more. Unfortunately, computers are vulnerable to hard drive crashes,  virus attacks, theft and natural disasters, which can erase everything  in an instant.
Current statistics show that one in every ten hard  [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.dsolutionsgroup.com/newsletters/images/mozy.gif" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img class="alignright" style="margin: 5px; border: 0pt none;" src="http://www.dsolutionsgroup.com/newsletters/images/mozy.gif" border="0" alt="" width="122" height="122" /></a>Chances are you have a lot of important stuff on your  computer like financial documents, email, digital photos, music and  more. Unfortunately, computers are vulnerable to hard drive crashes,  virus attacks, theft and natural disasters, which can erase everything  in an instant.</p>
<p>Current statistics show that one in every ten hard  drives fail each year. The cost of recovering a failed hard drive can  exceed $7,500, and success is never guaranteed.<br />
<span id="more-8"></span><br />
<span style="font-weight: bold;">Insurance for your data.</span><br />
Mozy is a  simple and safe way to back up all the important stuff on your computer.  A copy of your data is stored in a secure, remote location for  safekeeping, so that in the event of disaster your data is still  retrievable.</p>
<p><span style="font-weight: bold;">What makes Mozy so  great?</span><br />
Mozy makes online backup possible for everyone with an  affordable, secure solution that&#8217;s easy to use.</p>
<p>Many online  backup solutions are very expensive and difficult to manage, we use Mozy  to backup our servers and critical data and welcome any questions you  may have regarding how Mozy can benefit your organization.  Mozy comes  in both a Unlimited Home Edition for only $4.95 per month and Mozy Pro  for Businesses.</p>
<p><a href="https://mozy.com/registration/unlimited?ref=3f9a896b&amp;kbid=40079&amp;sub=dsgblog&amp;m=12">Mozy  Unlimited Backup &#8211; $4.95/Month!</a></p>
<p><a href="http://mozy.com/pro/?ref=3f9a896b&amp;kbid=40079&amp;m=18">MozyPro  Business Online Backup</a></p>
<p>For more information how <a href="http://www.dsolutionsgroup.com/">Dynamic Solutions Group</a> can  help your business through it&#8217;s Technology challenges, please contact <a href="http://www.dsolutionsgroup.com/">Dynamic Solutions Group</a> today at <a href="http://www.dsolutionsgroup.com/contact-computer-support-clearwater.php">800.979.4374</a>.  Offices in <a href="http://www.dsolutionsgroup.com/contact-computer-support-clearwater.php">Tampa,  Clearwater and Chicago</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/it-issues/why-all-the-fuss-about-backup/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple Store Down, Hmm&#8230;What could this mean???</title>
		<link>http://www.computerwiz.com/new-technology-news/apple-store-down-hmmwhat-could-this-mean/</link>
		<comments>http://www.computerwiz.com/new-technology-news/apple-store-down-hmmwhat-could-this-mean/#comments</comments>
		<pubDate>Mon, 09 Jun 2008 15:19:25 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[New Technology News]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=126</guid>
		<description><![CDATA[The Apple Store is down and we can only hope its to make way for the mighty iPhone 2!
]]></description>
			<content:encoded><![CDATA[<p>The Apple Store is down and we can only hope its to make way for the mighty iPhone 2!</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/new-technology-news/apple-store-down-hmmwhat-could-this-mean/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Denies Refunds for XBox Live Outages</title>
		<link>http://www.computerwiz.com/new-technology-news/microsoft-denies-refunds-for-xbox-live-outages/</link>
		<comments>http://www.computerwiz.com/new-technology-news/microsoft-denies-refunds-for-xbox-live-outages/#comments</comments>
		<pubDate>Sat, 02 Feb 2008 17:21:59 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[New Technology News]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=125</guid>
		<description><![CDATA[So, since I didn&#8217;t really want the Undertow freebie that Microsoft offered to it&#8217;s XBox Live Gold Subscribers to make up for the downtime, I thought I would give a call and see if I could get a refund for the downtime or at least get Microsoft to extend my 2 Xbox Live accounts for [...]]]></description>
			<content:encoded><![CDATA[<p>So, since I didn&#8217;t really want the Undertow freebie that Microsoft offered to it&#8217;s XBox Live Gold Subscribers to make up for the downtime, I thought I would give a call and see if I could get a refund for the downtime or at least get Microsoft to extend my 2 Xbox Live accounts for an additional month.  I paid for this service and Microsoft failed to provide the service I paid for.  Makes sense to me, but I guess not to the Microsoft representative and supervisor I spoke with.<span id="more-125"></span></p>
<p>I called and got a rep on the phone.  I explained to him that my service was down for almost 4 weeks and that I would like a refund for the downtime since I paid for something I didn&#8217;t get.  He told me that Microsoft&#8217;s policy is not to give refunds, but they gave us a free download.  I told the rep that I didn&#8217;t download the game, nor did I want it, but I wanted to either get a refund or have my memberships extended for an additional month for the downtime.  Regardless of my argument,   the rep who sounded like a broken record kept saying unfortunately, there was nothing he could do.  I then asked to be transfered to his supervisor.  The first rep was courteous and professional, but couldn&#8217;t come to grips with the fact that I paid for a service I didn&#8217;t receive and felt I was owed something more than a game I didn&#8217;t want.</p>
<p>I then got a cockier version of the rep on the phone who claimed to be a supervisor named Tony.  From my experience with this support call, it appears that to be promoted to supervisor you have to have an attitude about you that you are being annoyed by having to take a phone call from one of those, what do you call em again, oh yeah&#8230;.  Customers.  Tony, (If that was his real name) then proceeded to explain to me how Microsoft Terms of Use say that the service is provided as is and if the service doesn&#8217;t work, then you are just out.  I told him that I paid money to access XBox Live and that I was not able to access it and that I either wanted a refund for the time period or my service extended for an extra month.  He told me they didn&#8217;t have to do that because of their terms of use and that the policy was the policy.  I told Tony that I felt like money was stolen from me because I paid for something I didn&#8217;t get.  I questioned him point blank saying I paid for a service and you didn&#8217;t provide it to me and you are telling me that you will not give me my money back for the service you didn&#8217;t provide.  To quote Tony &#8220;That&#8217;s Right!&#8221;.  He said their policy is their policy and there is nothing he could do.  I then asked him for the contact information for someone who could help me and he told me that there was no phone number in all of Microsoft that could help me.</p>
<p>The conversation went back and forth for quite sometime, but the end result was that I am just screwed because I was foolish enough to believe that if I paid Microsoft for something I would get the service I paid for.  SO, read your terms of use carefully cause in reality if you don&#8217;t get the service you paid for on XBox Live it is your problem not Microsoft&#8217;s.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/new-technology-news/microsoft-denies-refunds-for-xbox-live-outages/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Mac OS X 10.5.1 Build 9B13</title>
		<link>http://www.computerwiz.com/new-technology-news/mac-os-x-1051-build-9b13/</link>
		<comments>http://www.computerwiz.com/new-technology-news/mac-os-x-1051-build-9b13/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 20:21:37 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[New Technology News]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=124</guid>
		<description><![CDATA[Mac OS X 10.5.1 Build 9B13 has been release to Developers via ADC Seed. 
 

 
Focus Areas
- AirPort
- Back To My Mac
- Bonjour
- DiskImages
- Disk Utility
- FileVault
- Finder
- Firewall
- Graphics &#38; Games
- iCal
- Keychain Access
- Mail
- Networking
- QuickDraw
- Time Machine
- Windows File Sharing
]]></description>
			<content:encoded><![CDATA[<p style="font: normal normal normal 14px/normal 'Lucida Grande'; margin: 0px"><span style="font-size: 11px; font-weight: bold" class="Apple-style-span">Mac OS X 10.5.1 Build 9B13 has been release to Developers via ADC Seed.</span> </p>
<p style="font: normal normal normal 14px/normal 'Lucida Grande'; margin: 0px"> </p>
<p style="font: normal normal normal 14px/normal 'Lucida Grande'; margin: 0px"><span style="font-family: Georgia; font-size: 16px; line-height: 20px" class="Apple-style-span"><a href="http://www.computerwiz.com/wp-content/uploads/2007/11/picture-1.png" title="Mac OS X 10.5.1 Build 9B13"><img src="http://www.computerwiz.com/wp-content/uploads/2007/11/picture-1.png" alt="Mac OS X 10.5.1 Build 9B13" /></a></span></p>
<p style="font: normal normal normal 14px/normal 'Lucida Grande'; margin: 0px"> </p>
<p style="font: normal normal normal 14px/normal 'Lucida Grande'; margin: 0px"><strong>Focus Areas</strong></p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- AirPort</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Back To My Mac</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Bonjour</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- DiskImages</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Disk Utility</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- FileVault</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Finder</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Firewall</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Graphics &amp; Games</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- iCal</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Keychain Access</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Mail</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Networking</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- QuickDraw</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Time Machine</p>
<p style="font: normal normal normal 12px/normal 'Lucida Grande'; margin: 0px">- Windows File Sharing</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/new-technology-news/mac-os-x-1051-build-9b13/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft DPM 2007 Error 810 During Install</title>
		<link>http://www.computerwiz.com/technical-articles/microsoft-dpm-2007-error-810-during-install/</link>
		<comments>http://www.computerwiz.com/technical-articles/microsoft-dpm-2007-error-810-during-install/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 03:38:33 +0000</pubDate>
		<dc:creator>JimW</dc:creator>
				<category><![CDATA[Technical Articles]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=122</guid>
		<description><![CDATA[So I was attempting to install Microsoft DPM 2007 on a fresh Windows 2003 R2 X64 Server Machine and everything look like it was working fine until I would get to the actual installation part (after all pre-requisites had been met) and I would prompt me for my Windows install CD and it was trying [...]]]></description>
			<content:encoded><![CDATA[<p>So I was attempting to install Microsoft DPM 2007 on a fresh Windows 2003 R2 X64 Server Machine and everything look like it was working fine until I would get to the actual installation part (after all pre-requisites had been met) and I would prompt me for my Windows install CD and it was trying to find convlog.ex_ and no matter what I did, even pointing it to the convlog.ex_ file it would bomb out with error 810.  What it ended up being was that after the OS install I had added IIS via add/remove programs, windows components and browsed out via a UNC to where I had a Windows 2003 R2 X64 install CD mounted.  So even though IIS installed fine this way, when I ran the DPM install it was looking for the original drive letter that was used for the OS install, in this case Drive Letter D:.  So since I was doing this install remote, I changed my CD drive letter of the physical CD drive from D: to another unused drive letter.  Then using MagicDisc, I mounted an ISO for the Windows 2003 R2 X64 OS CD to Drive letter D:.  I then uninstalled IIS using add/remove programs, once this was uninstalled I re-ran the MS DPM 2007 install this time it automatically installed IIS during the install procedure with out prompting me for my OS install CD.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/technical-articles/microsoft-dpm-2007-error-810-during-install/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dreamweaver Crashing Repeatedly after Time Change</title>
		<link>http://www.computerwiz.com/software-news/dreamweaver-crashing-repeatedly-after-time-change/</link>
		<comments>http://www.computerwiz.com/software-news/dreamweaver-crashing-repeatedly-after-time-change/#comments</comments>
		<pubDate>Mon, 05 Nov 2007 19:46:29 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Software News]]></category>

		<guid isPermaLink="false">http://www.computerwiz.com/?p=121</guid>
		<description><![CDATA[I have been more than frustrated today with Dreamweaver CS3 crashing on me.  So, I thought back to anything new I may have installed on my machine over the last few days, and about what changes have happened that might have caused some sort of change.  I also copied my site files over [...]]]></description>
			<content:encoded><![CDATA[<p>I have been more than frustrated today with Dreamweaver CS3 crashing on me.  So, I thought back to anything new I may have installed on my machine over the last few days, and about what changes have happened that might have caused some sort of change.  I also copied my site files over to my mac, but could not recreate the problem.</p>
<p>While there was a major change over the weekend, I kept thinking to myself that there is no way this is related to the time change.  Computers are beyond the point where a simple time change can cause havoc like this, right?</p>
<p>FALSE</p>
<p>It appears that Dreamweaver doesn&#8217;t like the Daylight Savings Time change very much.  According to an article on Adobe&#8217;s site, which strangely enough was just updated today, when you select certain lines of code while in code view in PHP or ASP sites, you may experience crashes.  Keep reading for steps on how to solve this issue.</p>
<p><span id="more-121"></span></p>
<ol>
<li>If Dreamweaver is open, quit the application.</li>
<li>Delete the WinFileCache-AD76BB20.dat file from the Dreamweaver user configuration folder. Note that on Windows, the Application Data and AppData folders are hidden by default, so verify that your Windows Explorer folder options are set to View Hidden Folders. The location of this file is as follows:
<ul>
<li>Dreamweaver CS3 on Windows Vista:<br />
C:\Users\<em>[username]</em>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration</li>
<li>Dreamweaver CS3 on Windows XP:<br />
C:\Documents and Settings\<em>[username]</em>\Application Data\Adobe\Dreamweaver 9\Configuration</li>
</ul>
</li>
<li>Restart Dreamweaver.</li>
</ol>
<p>Again, this problem is only on Windows XP and Vista Machines and does not effect OS X users.</p>
<p>Here is the link to the article on Adobe&#8217;s website.</p>
<p>http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402776&amp;sliceId=2</p>
]]></content:encoded>
			<wfw:commentRss>http://www.computerwiz.com/software-news/dreamweaver-crashing-repeatedly-after-time-change/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
